Shipping policy
Free Shipping on all orders over the value of Rs.3499.
Rs.250 Flat Delivery Charge on all orders under the value of Rs.3500.
Our online payment only policy ensures that we can avoid falling for pranks and fraud, this helps ensure that our cherished customers receive the best possible services at a much faster speed.
Orders placed by 3:00 PM (Pakistan Standard Time) will be dispatched the next via Registered Courier Service.
Orders received on Sundays and on Pakistan’s National Holidays will be processed and shipped on the next working day.
Delivery time is between 4 to 7 working days (No delivery on Sundays). However delivery can take up to 8 working days during busy shopping season or our mega sales events.
We cannot deliver to PO boxes. We will try at least twice to deliver your order at the address indicated by you.
If you have any questions you can contact us at 03392010533 or email us at support@urbanmerchers.com
Privacy policy
Privacy Policy for Urban Merchers
At Urban Merchers, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of information we collect and how we use it. If you have questions or need more information, feel free to contact us.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information. The legal basis for collecting and using personal information includes:
– Performing a contract with you
– Your consent
– Legitimate interests
– Compliance with the law
We will retain your personal information only as long as necessary for the purposes outlined in this policy, including legal obligations and dispute resolution.
If you’re a resident of the European Economic Area (EEA), you have certain data protection rights, such as:
– The right to access, update, or delete your information
– The right to rectification
– The right to object
– The right to restriction
– The right to data portability
– The right to withdraw consent
Log Files
Urban Merchers uses standard log files that track visitor data like IP addresses and browser types but does not link this data to personally identifiable information. This helps analyze trends and administer our site.
Third-party Advertisers
Our Privacy Policy does not apply to third-party advertisers. We recommend reviewing their policies for details on their practices. You can disable cookies through your browser settings.
Children’s Information
We do not knowingly collect personal identifiable information from children under 13. If you believe we have collected such data, please contact us so we can remove it promptly.
Online Privacy Only
This policy applies only to online activities on our website and is not applicable offline or via other channels.
Consent
By using our website, you consent to our Privacy Policy and its terms.